At our online casino, we prioritize the well-being of our players and promote responsible gambling. To help you maintain control over your gambling habits, we provide the option of self-exclusion. If you wish to initiate the self-exclusion process, please follow these steps:
Log in to your player account using your credentials.
Click on the profile icon and navigate to the responsible gambling section.
Select the option to "request self-exclusion" (you will receive a self-exclusion email).
Confirm your decision.
Once you have chosen the duration, your account will be suspended for the selected period, and you will be unable to access any gambling services offered by our online casino.
During the self-exclusion period:
Your account will remain inactive, and you will not be able to log in.
We will make reasonable efforts to prevent you from creating a new account during the self-exclusion period.
The Significance of Self-Exclusion: Self-exclusion is a vital tool that promotes responsible gambling. It allows players to take a break from gambling, reassess their habits and behavior, and regain control. This feature is especially helpful for individuals who feel their gambling has become excessive, are facing financial challenges, or wish to step back for personal reasons.
Please remember to use self-exclusion responsibly, as it is a personal choice. If you believe that self-exclusion alone may not be sufficient and you require additional support, we recommend seeking assistance from recognized organizations that specialize in gambling addiction.
Self-exclusion empowers players to have control over their gambling habits and take a temporary break from online casino activities. We encourage our players to utilize this feature whenever they feel the need for a respite. Responsible gambling is our priority, and we are here to support you throughout your gaming journey.
If you have any further questions or concerns about self-exclusion or responsible gambling, please do not hesitate to reach out to our customer support team. They will be more than happy to assist you.